Koongo

Check out everything you need to learn to effortlessly handle your Koongo account and billing details.

Account & Billing

Account Information

Get to know the Koongo plans, billing cycles, cancellations and more.

Account

General Terms and Conditions of Use

Service Terms and Conditions

Privacy Policy

Cookies

Marketing consent

Data Processing Agreement

Learn the service level of support agreed and the service you can expect from Koongo.

Terms and Conditions

How do I activate my Koongo subscription?

How do I modify my Koongo subscription?

Legacy - Update your plan to activate an order connection

How do I check/modify my payment details?

How do I deactivate Koongo subscription?

Billing account troubleshooting

What payment methods does Koongo offer?

Here you can find information about Koongo billing. Koongo uses the Billwerk billing system for handling a Koongo subscription. 

Billing

How do I activate my Koongo subscription? (Shopify)

How do I modify my Koongo subscription? (Shopify)

How do I deactivate my Koongo trial or subscription? (Shopify)

Here you can find information about billing for Shopify users. The Koongo app is charged directly in the Shopify system. Koongo recurrence payment needs to be confirmed in your Shopify account

Billing (Shopify)

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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