Account & Billing
Check out everything you need to learn to effortlessly handle your Koongo account and billing details.
19 articles
Account
Get to know the Koongo plans, billing cycles, cancellations and more.
Terms and Conditions
Learn the service level of support agreed and the service you can expect from Koongo.
Billing
Here you can find information about Koongo billing. Koongo uses the Billwerk billing system for handling a Koongo subscription.
- How do I activate my Koongo subscription?
- How do I modify my Koongo subscription?
- Legacy - Update your plan to activate an order connection
- How do I update my billing details & payment method?
- How do I deactivate my Koongo subscription?
- Billing account troubleshooting
- What payment methods are available in Koongo?
Billing (Shopify)
Here you can find information about billing for Shopify users. The Koongo app is charged directly in the Shopify system. Koongo recurrence payment needs to be confirmed in your Shopify account