The Koongo app subscription is automatically activated after the 7-day trial period to ensure uninterrupted service. If you need more time, you can extend the trial for an additional 7 days using the option available in the pricing section. Your Koongo subscription can also be adjusted monthly, allowing you to upgrade or downgrade based on your current needs.
Set Up Your Koongo Plan
Navigate to My Koongo, log in & select My Plan & Pricing from your Left Menu
Choose Plan
Select the subscription plan that best matches your business needs and expected update frequency, support level, and advanced features.
Modules & Add-ons
Choose the modules, marketplaces, feeds, advertising channels, and optional add-ons you want to activate within your Koongo subscription.
Billing & Contact
Enter your billing details, company information, and contact details required for subscription management and invoicing.
Summary
Review your selected plan, modules, add-ons, and pricing overview before confirming and activating your subscription.
* Note: For Shopify, please check - How do I activate Koongo subscription? (Shopify)
General terms
Store - A store is defined as an entity consisting of products and categories in one language store or store view.
Products - The total number of unique SKUs, each product variant is counted as a single item.
Modules - Modules/managers you want to use within Koongo; each module provides a different set of features and integrations depending on your business needs. At least one module must be selected in order to activate and use the platform.
Marketplaces – Wizard based full product and order integration with the selected marketplaces, including access to all country markets in which the marketplace operates. Manage product listings, inventory, pricing, and order sync. directly through Koongo from a single connection.
Feeds – Feed based product only integration for non-marketplace selling channels, allowing you to export and sync. your product data with comparison websites, affiliate networks, social commerce platforms, and other external channels. Feed connections do not include order management service.
Ads – Wizard based integrations with marketing and advertising channels designed to generate traffic, leads, and sales opportunities for your store. Easily distribute optimised product data to advertising platforms and promotional networks where campaigns are typically performance or click-based. Depending on the channel capabilities, integrations can also support order connections and sales tracking directly through Koongo from a single connection.
Channels (Legacy) - Number of channels used is not limited, you can use as many channels as you like.
Order Connections (Legacy) - To activate the order sync functionality, you need to add a connection to your Koongo plan. Each connection includes 100 orders month limit. The Unlimited connections option includes 7+ connections. The total order limit is set to 700 orders per month. If you exceed your monthly order limit, an additional 100-order package is automatically activated. The additional order package is charged extra. You can find more information at Koongo pricing.