In this article, we will get an overview of the main Update order errors you may encounter when using the Koongo Order Synchronization service. You will learn how to easily identify and address these types of errors & warnings to get your orders transferred smoothly.

The order can not be updated in your store because the DELETE action is not allowed for the order_payments method.

Check your Prestashop backend and allow the DELETE action for the order_payments method in the Permissions section of the Advanced Parameters -> Webservice.

Then, please contact Koongo support and ask them to reinsert the order.

Once you allow the DELETE action for the order_payments method in your Prestashop backend, the new update order actions will be processed correctly.