Update your Koongo plan
You might need to update your Koongo plan to be able to activate the Spartoo order connection. For more information please check: Update your plan to activate an order connection
Order sync setup
To activate the Spartoo order synchronization, please follow the steps below:
Click Add Connection button.
Select the Spartoo connection
Select the Spartoo connection from the grid
Fill user details
Fill your Spartoo account API key and set Activate Order Synchronization to ACTIVE. Save the settings.
Sync your orders
Click Synchronize Orders button
You can modify various parameters in the Orders Configuration section
Activate Order Synchronization
You can set the connection to Active or Disabled.
Order Synchronization Level
The Order Synchronization Level option can be set to Orders&Stock or Stock only.
Accept Orders Automatically
The Accept Orders Automatically option can be set to Yes.
Koongo can automatically decide whether a Spartoo order should be accepted or not. Acceptance is based on the merchant stock and price of certain order items.
The order is accepted automatically if the product is in stock and the order price equals or is higher than the reference Price Attribute - Price final include tax or Price original include tax can be used.
By default, the Accept Orders Automatically option is set to No. Each order needs to be accepted manually in your Spartoo or Koongo account.
Auto Accept Orders - Price Attribute
The auto accept order functionality price reference can be set either to Price final include tax or Price original include tax. By default, Price final include tax attribute is used.
Auto Accept Orders - Price Attribute Threshold
The threshold is applied to the price attribute before comparison with the order item's price (the price attribute is multiplied by the threshold). The recommended value is 0.97, which means that the order is accepted if the order item price is equal to or higher than 97% of the product price.
Use Billing Address For Shipping
Insert billing address instead of shipping address during order syncing from Spartoo to Koongo.
Product Identification Attribute
You can select attributes for product identification on Spartoo. By default, id attribute is used.
Sync Orders Created From Date
Only orders and RMAs created from the specified date will be synced. Format YYYY-MM-DD e.g. 2021-03-20
Default Shipping Service
The default value will be used in case, the order shipping service from the store doesn't match Spartoo allowed services.
You can check each order details.