You can modify the Koongo app subscription on a monthly basis. You can increase or decrease it based on your current needs.

• General terms
• Modify your Koongo plan
• Modify your Koongo plan (order synchronization)

General terms

Store

A store is defined as an entity consisting of products and categories in one Shopify store language.

Channel

The number of channels used is not limited. You can use as many channels as you like.

Products

The total number of unique SKUs. Each product variant is counted as a single item.

Connection

To activate the order sync functionality, you need to add a connection to your Koongo plan. Each connection includes 100 orders month limit. The Unlimited connections option includes 7+ connections. The total order limit is set to 700 orders per month.

If you exceed your monthly order limit, an additional 100-order package is automatically activated. The additional order package is charged extra. You can find more information at Koongo pricing.

Modify your Koongo plan

Navigate to My Koongo, log in and proceed to My Plan & Pricing

Select the number of stores, products, and connections you'd like to use by moving the specific slider.

Click on the button I agree with this plan

You'd be redirected into your Shopify store. Ther you need to confirm the final Koongo subscription.

Modify your Koongo plan (order synchronization)

In case you'd like to use the order synchronization for selected channels, please activate the "connection" option. For more information about the order synchronization functionality, please check the Order synchronization manuals.