In this article, we'll cover the main eBay submission errors reported by Koongo merchants. You will learn how to easily address them to get your full assortment submitted and accepted.
A user error has occurred. <Attribute> Invalid.
This error seems to be quite common within the eBay product feed. It usually means you are exporting a non-valid value for, one or more, mandatory attributes defined in the error message. You may get the error message translated into specific eBay country market languages, for instance:
- Si è verificato un errore di dell’utente. <Attribute> non valido. (eBay.it)
- A user error has occurred. >Attribute> invalid. (eBay.com)
The error can be related to the following attributes:
- <Shipping_package> Please, check the package_type attribute within your eBay product feed and cross-check if a valid package_type value is exported. You can get a full list of accepted values within the attribute details (i). Koongo recommends using some of the following package_type values: