Connect your eBay Product and Remove feed to your eBay account using API integration.
- Select API submission
- Connect eBay account
- Fill in your eBay credentials
- Fill eBay policy settings
- Fill inventory location
- Submit your products
- Check submission errors
- Activate auto-submission
1 Select API submission
Click API submission button in your eBay profile
2 Connect eBay account
Select eBay marketplace location and click Connect eBay Account button
3 Fill in your eBay credentials
Fill in your eBay account username and password
4 Fill eBay policy settings
Click the Get Account Settings button and select your Payment policy, Return policy, and Fulfillment policy
5 Fill in inventory location
Select your Inventory location and fill in the location attributes
6 Submit your products
Click Submit to button to submit your products to the channel
7 Check submission errors
Check your product submission errors and fix the eBay feed accordingly.
Select the Show Products button
Check the errors:
⚠️
When listing or delisting products to eBay, very rarely, you might encounter this error:
The quantity must be a valid number greater than 0.
This error usually indicates that a setting in eBay must be changed in order for the stock of the product to update to 0. To solve the error, check if the 'Out of Stock' feature is active on eBay for your eBay profile. To do this and to activate the feature:
- Navigate to your eBay Account view
- Click on Site Preferences on the left
- In the Selling Preferences section, click the checkbox to enable the 'Use the out-of-stock option'
When the quantity of your Good 'Til Cancelled listing reaches zero, the listing remains active but is hidden from search until you increase the quantity. You may also qualify for certain fee credits.
8 Activate Auto-Submission
If needed, you can activate API auto-submission by setting the "Enable Feed Auto-Submit" to "Yes".
Feel free to contact Koongo support at support@koongo.com.
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