Update your Koongo plan
You might need to update your Koongo plan to be able to activate the Zalando Connected Retail (CRT) order connection. For more information please check: Update your plan to activate an order connection
Order sync setup
To activate the Zalando Connected Retail order synchronization, please follow the steps below.
Click Add Connection button.
Select the Zalando Connected Retail connection
Select the Zalando Connected Retail (CRT) connection from the grid
Fill user details
Fill in your Zalando Connected Retail account Marketplace, Connected Retail Client Id, and Connected Retail Client Secret. Click the Test Connection button. Select Merchant Id. Then, set Activate Order Synchronization to ACTIVE and save the settings.
🔴 IMPORTANT: At this point, asking Zalando Tech support to enable your order webhooks is required. Please, kindly ask the Koongo support team to provide you with your Client Id, Secret Key, and Webhook URL. Please, add those in the Contact Form to be sent to Zalando Tech support. In case you are not able to access the Contact Form form via the Connected Retail Tool, you can reach Zalando via firstname.lastname@example.org
Sync your orders
Click Synchronize Orders button
You can modify various parameters in the Orders Configuration section
Activate Order Synchronization
You can set the connection to Active or Disabled.
Order Synchronization Level
The Order Synchronization Level option can be set to Orders&Stock or Stock only.
Product Identification Attribute
Attribute to product identification at Zalando.
You can check order details.