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Koongo settings for Shopify
Koongo settings for Shopify
Updated over a week ago

There are several configuration options for the Shopify platform.


To set them up please click the Store Settings button within the left menu.

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Store Information Section

  • Store Name - The name of your Shopify store.

  • Product Quantity Fallback - If product quantity is not defined, the default quantity is assigned to the product when imported to Koongo. You can select values between 0 and 10000.

  • Clean Removed Products Interval - Change interval for cleaning of removed products

  • Import Variants - You can select Yes/No. If Yes is selected the number of products will increase, your Koongo subscription might need to be adjusted in the My Plan & Pricing section.

  • Import Inventory Items - Adds inventory item attributes to the product! Slightly slow down the import process!

  • Import Metafields - You can select Yes/No. If enabled the meta fields are imported to your Koongo account. For more details about meta fields please check Shopify Metafields manual.

  • Allow All Metafield Namespaces - If your product metafields are not imported, you can try to allow the import of all metafields namespaces in a product. But the number of product attributes can be too big!

  • Add metafield namespace into attribute label - Used to adjust the metafield label

  • Category Source - The category source is set to Product type by default. You can switch to Collections. You need to reimport the product manually by the Import Products button to apply the change.

  • Import product with single variant as - Set to One product option by default. You can switch to Parent and child products - there will be parent products imported even for the single variant product.

  • Use parent images in variants - If set to 'Yes', the parent images are used for variant products.

  • Product Default Location - Chosen location will be used for order fulfillment or you can filter profile by product location_id. If the "Location with most qty" settings are selected, the location with the most qty for each product is selected. If a specific location is selected, that location is selected as a default location. If some of the products are not available in that specific location, the system is switched to "Location with most qty" settings for the products unavailable in that selected location.

  • Location available for Online shopping - Used to import additional stock attributes per location.

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Product Filter Section

For Shopify platform, it is possible to set the product import filter.

  • Published Status - Published/Unpublished/Any options are available.

  • By Collection - You can import just the selected collection.

  • Product Title - Insert text contained in title or full title.

  • Product Type - Full name of product type.

  • Vendor - Import just a single vendor product.
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To apply the product import changes please reimport your products to Koongo manually - How do I manually re-import my product to Koongo?

Order Settings Section

If the order sync is enabled, you can select in what format will be the empty shipping exported.

  • Remove Orders older than - Used to define the number of months Koongo keeps orders.

  • Custom Order notes - Used to assign additional data on your order notes.

  • Use Default store currency - If order currency is different from default store currency, order prices will be updated by internal Koongo currency rates to store currency.

  • Auto Force insert orders - Used to sync. orders including out of stock items.

  • Import orders with unknown items - Used to sync. orders including unknows items.

  • Import Empty Shipping - You can either Ignore (shipping will not be filled), or Free shipping (the value "Free shipping" is filled)

  • Order Default Email - Fill in a default email you may need to use.

  • Use default email instead of order email - To use a default email and ignore the order email. Useful to avoid Shopify reaching the channel customer (only if default email is filled)

  • Default customer ID - Use default customer for all orders! (default email is used if filled)

  • Switch address - Shipping & billing address will be switched to each other. Also, customer default address will be set up to order billing address

  • Restock items after order cancel - Used to restock the items on cancelled orders

  • Restock items after order refunded - Used to restock the items on refunded orders

  • Order name format - Allow a non default Shopify order id (custom one) to be transferred

  • Default Shipping method - Used to define a specific shipment method for all orders.

  • Default Phone number - Used to define a specific phone number for all orders.

  • Order Shipping in JSON format - Allow the use of JSON files to sync. the shipping details.

  • Custom tags - Allow the use of custom tags in all Koongo orders

  • Shipment transfer - Used to define when the order is Shipped.

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Order Taxes by Countries

For more information about this store settings, please check the manual below:

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