Some marketplaces send orders back into your store. For a marketplace you built with the wizard, order sync is part of that integration (see Create an Integration → Order sync). But many order-capable channels have no product wizard - you connect to them just for orders, as a standalone order connection. This page is about those, and about the project-wide Orders view. The assistant manages them with you.
Just ask
Copy, paste and adapt:
Show me my order overview. Add a Miinto order connection and help me set it up. Which of my order connections have failing orders?
Other examples: "List my order connections." · "Test my Spartoo order connection." · "Turn on order syncing for this connection." · "Sync my orders now."
Order overview
Ask for your order overview and the assistant shows: how many orders came in today, this month, last month and over the last 12 months; how many failed or were not inserted; the project's order‑sync status; and the list of your order connections with each one's status.
Order connections
An order connection links your store to one order‑only channel (e.g. Miinto, Spartoo). It is separate from a marketplace integration and is managed here, not in the wizard.
Add a connection
Pick a channel. The assistant lists the order‑capable channels you can add. (A channel that has a product wizard is added as a marketplace instead - see Create an Integration.)
Connect in your browser. For security the assistant never handles your credentials. It gives you a link to the Koongo page where you enter the marketplace API key or complete the OAuth login.
Cost. Adding an order connection can increase your monthly subscription (e.g. +10 €/month, billed at the end of your billing cycle). The assistant tells you the amount first and waits for your OK. If you are at your plan's connection limit, it hands you the upgrade link instead.
Back to the assistant. Once you finish the login, the new connection shows up in your order overview.
Set it up
Test it. Ask the assistant to test the connection - it checks the saved credentials still work.
Order settings. The assistant walks you through the connection's order settings (how orders are imported, the stock‑sync level, and so on). Some settings are paid add‑ons - the assistant tells you and gives the upgrade link rather than guessing; some advanced settings are staff‑only.
Turn syncing on. Enable order syncing on the connection - the assistant does this only after the connection is authenticated and tested. Ask it to disable syncing at any time.
See your orders
Ask for your orders - the assistant lists recent order records without any personal customer data (no names, e‑mails or addresses). It is meant for spotting orders that failed to sync; full order detail lives in the Koongo UI.
Sync now
Ask the assistant to sync orders and it starts a background order import for the whole project - one run across all your order connections. To just check whether a single connection works, ask it to test that connection instead (lighter than a full sync).
How it relates to marketplace order sync
If you created a marketplace with the wizard, its orders are handled by that marketplace's own order sync (Create an Integration → Order sync). Order connections here are for channels you use only for orders. Either way, order sync runs as one process per project, so a project‑wide sync covers everything at once.
The assistant uses these tools: get_order_overview (stats + your connections), list_order_channels, create_order_connection (returns the browser link + the cost impact), get_order_connection / configure_order_connection (order settings; paid fields flagged), test_order_connection, list_orders (PII‑free, error‑focused), and sync_project_orders.