In the event you use any firewall protection on your online store connected to Koongo, it is important that you whitelist all of Koongo's IP addresses.

Whitelisting is a special feature of most firewalls that allows only a specific list of IP addresses which have been authorized to access your online store.

When you connect your online store to Koongo, your store communicates with our servers in order to obtain information and update your product and order data. Therefore, it is important that you whitelist all of Koongo's IP addresses to ensure that your store can properly communicate with our servers.

In order to whitelist Koongo's IP addresses, you must have access to your firewall settings for your online store. Depending on which firewall software you use, the method may vary. Typically, you will need to find the security or firewall settings for your software and enter the desired IP addresses in the allowed list.

Here is the list of all Koongo IP addresses you need to whitelist in order for your online store to communicate with Koongo:

Whitelisting Koongo's IP addresses is important to ensure that your online store can properly communicate with our servers. By following the steps outlined above, you can easily whitelist these IP addresses and avoid any connection issues with Koongo.

Thank you for choosing Koongo for your online selling needs!