In the following article, we’ll walk you through all the statuses you may encounter during a marketplace check, explaining what each one means and how it can affect your listings or actions.
Active
The item is live at the marketplace.
Status available in Ads, List offers and Create products wizards
Active with Warnings
The item is live, but there are some issues that need to be fixed.
Status available in Ads, List offers and Create products wizards
Approved
The product has been approved by the marketplace. You can use the List Offer wizard to activate the item and start selling it.
Status available in the Create products wizard
Approved with Warnings
The product has been approved, but some issues need to be fixed. Now you can use the List Offer wizard to start selling it on the marketplace.
Status available in the Create products wizard
Already exists
The product is already in the marketplaces catalog and can't be created or changed again.
Status available in the Create products wizard
Completed
The product was fully created and has been filtered out from the integration.
Status available in the Create products wizard
Unknown
The status is currently unavailable, it hasn't been synced yet.
Status available in all wizard types
Visible
The item is listed on the marketplace, but not for sale.
Status available in the List offers and Create products wizards
Unavailable
The item is not available for sale because it is either out of stock or has been excluded by filters from the integration.
Status available in the List offers and Create products wizards
Paused
The item is not advertised because it is either out of stock or has been excluded by filters from the integration.
Status available in Ads wizards
Incomplete
The product wasn’t fully created and has been filtered out from the integration.
Status available in the Create products wizard
Excluded
The item was excluded by filters from the integration before it could be submitted or listed.
Status available in all wizard types
Deactivated
The item was paused by user.
Status available in Ads, List offers and Create products wizards
Removed
The item was removed by the user and is no longer available.
Status available in all wizard types
On hold
The item is paused due to a marketplace issue, like holiday mode, pricing, missing info or policy requirements.
Status available in the List offers and Create products wizards
Price Issue
The item was not accepted due to price issues. Please check the price, fix any problems and try again.
Status available in all wizard types
Refused
The item was not accepted due to errors. Please review and correct the issues to try again.
Status available in all wizard types
Missing Product
The product related to this item not found in the marketplace. Please add the product using the Create New Products wizard.
Status available in the List offers wizard.
Missing Offer
The offer related to this item not found in the marketplace. Please add the offer using the List Offers wizard.
Status available in the Update price & quantity wizard.
Pending
The item has been submitted and awaiting the marketplace approval.
Status available in all wizard types
Under Review
The item has been submitted and awaiting the final check by the marketplace.
Status available in all wizard types
Awaiting Sync.
The item is prepared and waiting to be synced to the marketplace.
Status available in all wizard types